When she is not chasing after her toddler or sipping a glass of wine, Erica can be found at her computer checking and rechecking the details of properties mitigating risk to the organization and clients. New to the SingleSource team but not new to field services, Erica has brought her love of all things preservation and detail to the Escalations and Specialty Services Team. After accidentally stepping into field services, Erica found a passion in leading teams, managing unloved exceptions, and exceeding client expectations. A long time ago, she graduated from Rider University with a BA in Political Science never imagining she would be making sure grass cuts were completed on time or measuring cubic yards.